Refund policy

Effective Date: June 23, 2026

At Archives of Andersen (AOA), we carefully curate and represent each item with detailed descriptions and photographs to help customers make informed purchasing decisions.

All Sales Are Final

Due to the unique, collectible, and limited-availability nature of our inventory, all sales are final. We do not accept returns, exchanges, cancellations, or refunds once an order has been placed and processed.

Please Review Before Purchasing

We encourage customers to carefully review all product descriptions, dimensions, condition notes, and photographs before completing a purchase. If you have questions about an item, please contact us prior to placing your order.

Damaged or Incorrect Items

If your order arrives damaged during transit or you receive an incorrect item, please contact us within 48 hours of delivery at [your email address] and include:

• Your order number
• Photographs of the item and packaging
• A description of the issue

We will review each case individually and work toward an appropriate resolution.

Shipping Issues

Archives of Andersen is not responsible for delays caused by shipping carriers, customs processing, weather events, or other circumstances outside our control.

Policy Acceptance

By placing an order with Archives of Andersen, you acknowledge that you have read, understood, and agreed to this Return Policy and understand that all purchases are final.